From Storming to Performing: Growing Your Project's Contributor Experience
The early days of a project seem so clear. Write some code, author some documentation, & post it on GitHub. Then wait for those GitHub stars! But OSS is as much about people as code. We’ll take an honest look at the contributor experience for a sustainable open source project.
We apply the form/storm/norm/perform model as a way to approach growth. With stories, examples, & our own experiences, we share practical guidance on how you can set your open source contributor community on a course to not just survive, but thrive.
Part 1: Form — Tackling first tasks together
Part 2: Storm — Gaining trust & sorting things out
- Resolving disputes
- Code of Conduct
- Coding standards
- Contributors are not employees/coworkers
Part 3: Norm — Sharing responsibility
- Issue management
- Delegating work
- Standardizing communication channels
Part 4: Perform — Optimizing for the long haul
- Retaining maintainers
- Maintainer turnover & recruiting
- Emeritus status
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